Privacy policy

Who we are

Lioncrown Limited (“Lioncrown”, “we”, “us”) is the data controller for this website. Our office is at 28 Faith Avenue, Mariville, Spintex Road, Accra, Ghana. You can reach us at info@lioncrowngh.com or +233245585915.

This policy is written to meet our duties under Ghana’s Data Protection Act, 2012 (Act 843) and to explain, in plain language, what happens when you use lioncrowngh.com.

What we collect

We only collect data that is necessary for a stated purpose:

• Contact form: name, company, email address, phone number, and your project brief. If you request a datasheet, we also record the sensor or product you asked about.
• Email and phone: whatever you choose to send us when you contact us directly.
• Technical logs needed to run the site: our host may record IP address, browser type, and requested URL for security and to keep the service available. We do not use this for profiling or marketing.
• Spam protection: the contact form includes a hidden field. If it is filled in, we ignore the submission. We also rate-limit repeat posts from the same IP address in server memory. That record is not stored as a cookie and is not used for advertising.

We do not collect date of birth, payment card details, or special-category data through this website. We do not run analytics, advertising pixels, or social-media tracking on these pages. See our cookie policy for how we treat cookies.

Why we use it

We use personal data only to:

• read and reply to your enquiry, including sending a datasheet or arranging a call;
• keep a record of the conversation so we can continue it if you write again;
• protect the site from spam and abuse;
• meet legal duties (for example, accounting or a lawful request from a regulator).

Submitting the form is a request for us to contact you. We rely on that request, and on our legitimate interest in answering business enquiries, as the basis for processing. We do not add you to a marketing list unless you ask us to.

Who we share it with

Enquiry emails are sent through Microsoft Graph to Lioncrown mailboxes. Microsoft acts as a processor for mail delivery. We do not share your enquiry with advertisers or data brokers.

We may share information if the law requires it, or with professional advisers who are bound to keep it confidential. If we use another supplier to host the website, they may process technical logs under a contract that limits their use of the data.

How long we keep it

We keep enquiry correspondence for as long as we need it to handle your request and any related work, then delete or archive it in line with our ordinary business records. Server rate-limit records are short-lived and are not a customer database.

Your rights

Under Act 843 you may ask us to:

• confirm whether we hold your personal data and give you a copy;
• correct inaccurate data;
• delete data we no longer need;
• object to or restrict certain processing.

Email info@lioncrowngh.com with “Privacy request” in the subject line. You may also complain to Ghana’s Data Protection Commission if you are not satisfied with our response.

Security

The site is served over HTTPS. Form submissions are validated on the server and are rate-limited. No method of transmission is perfectly secure; if you prefer, you can email us instead of using the form.

Children

This website is for business contact. We do not knowingly collect personal data from children.

Changes

If we change what we collect or why, we will update this page and the date at the top. Material changes to the contact form will be reflected here before we start using new data for a new purpose.