Lifetime ownership of every install.
A monitoring station is only as useful as the data it keeps producing. We staff our service desk in Accra and stock spares for every product line so your data never goes dark.
Survey, mechanical fit, ducting, electrical, network and commissioning by in-house engineers.
Scheduled span-gas calibration, drift correction and traceable ISO 17025 certificates.
Preventive maintenance contracts with spare-parts stocking in Accra and on-site visits.
Operator courses for shift teams, environmental managers and regulator staff.
Secure VPN access for our engineers to triage issues without dispatch where possible.
Tiered helpdesk with phone, WhatsApp and ticket access from 06:00 – 22:00 GMT.
Response-time SLAs from 4 hours to next-day, with uptime guarantees on cloud platform.
Local stock of filters, sample lines, calibration gases and replacement modules.
Have an existing deployment?
We support legacy CEMS and ambient stations from most manufacturers — not just our own.
Talk to support